Shipping Policy

Welcome to Decore Tales! We’re dedicated to delivering your favorite decor pieces quickly and efficiently. Here's everything you need to know about our shipping process:

1. Order Processing
Orders are processed within 1–2 business days, excluding weekends and public holidays.

⏰ Orders placed after 3 PM or on non-working days will be processed the next business day.

2. Shipping Methods & Pricing
We offer the following options at checkout, with rates based on your location:

Standard Shipping (most cost-effective)

Express Shipping (faster delivery)

Available methods and fees will be clearly shown at checkout.
AMP
Shipway Blog

3. Estimated Delivery Times
Shipping Method    Estimated Arrival Time
Standard    3–7 business days
Express    1–3 business days

Delivery estimates are subject to change due to external factors like weather or carrier delays.
AMP
FreightAmigo

4. Tracking Your Order
Once shipped, you’ll receive a tracking number via email or SMS.

Use this to monitor your delivery progress through the carrier’s website.
FreightAmigo
Shipway Blog

5. Lost or Damaged Shipments
If your package is lost, please contact us immediately. We’ll assist in locating it or arranging a replacement.

For damaged items, share photos of the damage along with your order ID. We’ll coordinate a resolution (refund or replacement).
anscommerce.com
FreightAmigo

6. International Shipping
Yes, we ship internationally to select countries. Rates and delivery estimates are available at checkout.

Please note: customs duties, taxes, or import fees are the customer’s responsibility.
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FreightAmigo

7. Shipping Restrictions
Some remote areas or P.O. boxes may not be serviceable. If your location is unsupported, you’ll be notified at checkout.

Special items (like batteries or liquids) may carry additional shipping time or fees.
Easyship
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8. Return Shipping & Policy Link
Returned items that are eligible per our Return & Refund Policy—unused and in original packaging—must be shipped back by the customer unless faulty.

For full return instructions, please refer to our Return & Refund Policy.

9. Policy Updates
Our shipping policy is reviewed periodically to ensure accuracy.

Any changes will be updated here promptly.

Customer Questions
Still unsure about shipping? Visit our FAQ section or contact us through the Contact Us page—we’re here to help!